I sent in 2 scopes almost a month ago, one for repair and one to upgrade to M1 elevation knob. Never heard a thing and was starting to get pretty worried they were lost, I called today and was told the one was repaired and they just needed my credit card to get started on the other.
Even though I had included all my info, home and work in the box, taped to each scope, they told me they didn't have a current e-mail and that's why I hadn't been contacted. BS, I said, and even so, a call would be in order don't you think?
I still like their optics, but I can't say I was too impressed with their service.
