From what I read on the other forum and his account there, he says that they were damaged AFTER arriving by air in the US...i.e. by the trucking company...so I don't see how Highveld or
Oxi have any liability here...with the insurance coverage, maybe...but I was offered and took higher amounts for mine.at minimal cost..and I went to Atlanta and picked my crate up from Delta directly. No chance for a trucking company to beat it up.
Like I said above, these comments have been sent to all in SA that I have contact information for ...lets see if he gets any help....