I've been treated well at Ellwood Epps in Orillia (although back when Ellwood himself was there, he could be a bit cranky! I thought of it as "Character" with a capital C ... :-) ...
I know that we are all products of our generation. Epps has changed, and not for the good IMO. When George bought it from Ellwood, he had a clientele built in. His son runs things now and I don't expect hat he will go broke, but they suffer from uneven staffing issues and a horrible Internet presence. You'd think, given his age, that Wes would have made the web site better.