I've no personal experience with a Henry... However, last week the LGS owner called me to say he had one in for a minor repair (I have done work for him for over 20 years).. I got there and he showed me a Henry rifle. Problem is - the idiot owner apparently tried to mount a scope, promptly broke off a screw, then TRIED TO D/T THE OTHER THREE TO 8X40tpi!! And he totally butchered one hole - so bad that I looked at it and passed on the job.. I told Mike to try sending it back to Henry and see what they would say about it..
A week later I happened into the store and asked Mike about that Henry. He replied, "you know what they did?? They sent him a new rifle, free!" I hadda reel my jaw back off the floor.. That was OUTstanding service in my book..
Yes, and if you email the company, the company president himself will answer it. He even answers questions over on RFC sometimes. That tells me he's serious about customer service, and customer relations in general. I don't own a Henry of any flavor, as I'm not all worked up about leverguns generally, but I have to say that it says a lot about the company, that the president puts himself out there to and for the customer.
I will say that I have been tempted to buy a .22WMR Henry a couple of times, but have always talked myself out of it.
