When this thread started, a friend and I had already booked a cow elk hunt with Luna Canyon. What the OP said was alarming.

My experience was excellent. We hunted hard for three days and I was rewarded with a huge cow elk. My friend saw numerous
cow elk but nothing got within range. We both enjoyed the hunt greatly and my friend plans to schedule another hunt in 2021.
Everything that was promised was delivered.

While we never met James, he was on an aoudad hunt in southern New Mexico, our guide was a local resident and very
knowledgeable of the area. He was easy to get along with and had a very good personality. He worked very hard to make the
hunt a success.

I am not contesting what the OP said. I am just briefly stating what my experience was on my hunt.

Hard times create strong men. Strong men create good times.
Good times create weak men. And, weak men create hard times.