Originally Posted by clockwork_7mm
Originally Posted by PaulBarnard
If you are JES and there is a problem with the BARREL, don't you take a pic and send it to the customer, then ask how they want to proceed?

If there was an error in the PROCESS of the rebore, that would be when you wouldn't take pictures, would bore it out to 358 and mail it back to the customer with a no charge.

Maybe. Problems in the metal could be uncovered by the boring process. Most clients aren't gonna want to hear it was pre-existing. Either way, he can't send back something he thinks isn't safe.



I would still call. If I order veal at a restaurant and they are out, I wouldn't be happy if I waited 40 minutes for them to bring me chicken.

I just can't imagine not talking to the customer.