But look...zero customer service is actually a GOOD thing...
1) If you have placed an order and received a confirmation number we do have your order. Although shipping is delayed substantially beyond our standard terms, the website is automatically securing your item(s) as they are ordered. Our limited staff is currently only reaching out to customers when there is an actual issue with their order. So... not hearing from us is actually a good thing. Repeated attempts by hundreds of thousands of people to check the status of their order is not going to help expedite anyone's order. It only makes it more difficult for us to assist those relative handful of customers who actually require human assistance to resolve an issue with their existing order.
"Hundreds of thousands" my foot!
Who do they think they are, dupont?
I'm with you, how about cash on delivery? Then my money can make me money until it's exchanged for goods.
