It’s just mind boggling that all the needed info was in front of them, the gun was in front of them…not sure what more they need! This is basically a far more expensive and time consuming equivalent of a pimple faced teenager not being able to read a ticket at a fast food joint, and giving you a chicken sandwich instead of a cheeseburger.
Case in point: there are a lot of dumb azzes working behind the counter that don't know much about guns.