I get scam texts and emails all the time... locking my bank account, amazon account, paypal, ebay, ect... Half the chit I don't have an account at and the ones they guessed right on I know aren't locked. All official looking with a link to respond to, I delete them as fast as I get them.
Not sure that's the case here but I would only respond to someone in the branch office.
Kent
Scam was the first thing that crossed my mind.
