I mailed the forms in Aquest, or September, the card has been charged, but no PAL.
Is this normal?
Say you mailed it in September so you are now 4 to 5 months into the process that for many is taking well over a year. My wife’s was 16 months and I know a number of people that were over 12 months.
Then there are the exceptions that get the renewal in less than a month.
So your wait time is not unusual. If you want to go a step further contact the RCMP and the provincial CFO.
There have been a few messages out that the government is changing the card format to make it harder to counterfeit - whether this is the case or not I cannot confirm.