They must get TONS of irate callers. [/quote)

Irate...the shortened term of the word irrational.
Irrational... a lack of ration or reasonableness. Not able to make a reasonable or rational decision.

Don't think I care to classify myself personally as one of these fellas born with a lack of ration thereof but if your trying to get the point across that you are irate, well, POINT TAKEN!