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Joined: Feb 2007
Posts: 1,732
Campfire Regular
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OP
Campfire Regular
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Posts: 1,732 |
I really don't know where to put this post so I' thought I'd put it here.
I took my Teslong borescope out the other day to check the bore of that new 760 Carbine I picked up and was JB borepasting to bring it down to bare steel in prep for Dyna Bore Coat and noticed these 2 big black marks(circles) on my computer screen. It appears the mirror coating lifted on the mirror in 2 spots.
It worked but was annoying. Anyways I found their website on the internet, called and explained. The Customer Service Rep simply replied no problem, give me your name and address and I'll send you 2 new mirrors out this afternoon, the bore scope now comes with a 2 pack of mirrors he said.
3 business days and the package was in my mailbox, from across the country, California. Additionally, he gave me a 3rd mirror that has a slightly different angle, maybe 35 degrees instead of 45.
Excellent customer service from the phone call to the package at my mailbox. I try to let people know when a company gives good customer service most people I know only tend to complain when it's bad and say nothing when it's good.
Garry Trump won !!! Trying to live like a free man in the Communist Republic of New Jersey. Love your country, distrust your government. Democrats and the people who vote for them, enemies of America and a free American people
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Joined: Dec 2004
Posts: 14,488
Campfire Outfitter
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Campfire Outfitter
Joined: Dec 2004
Posts: 14,488 |
I've never heard anything but good things about their CS. They seem to really want the business.
Don't be the darkness.
America will perish while those who should be standing guard are satisfying their lusts.
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Joined: Jul 2001
Posts: 60,143 Likes: 10
Campfire Kahuna
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Campfire Kahuna
Joined: Jul 2001
Posts: 60,143 Likes: 10 |
“Montana seems to me to be what a small boy would think Texas is like from hearing Texans.” John Steinbeck
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Joined: Dec 2006
Posts: 28,172
Campfire Ranger
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Campfire Ranger
Joined: Dec 2006
Posts: 28,172 |
I sure like mine. They're a genuine bargain.
Hunt with Class and Classics
Religion: A founder of The Church of Spray and Pray
Acquit v. t. To render a judgment in a murder case in San Francisco... EQUAL, adj. As bad as something else. Ambrose Bierce “The Devil's Dictionary”
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Joined: Jan 2021
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New Member
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New Member
Joined: Jan 2021
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Good to hear that their customer service is solid!
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Joined: Sep 2012
Posts: 180
Campfire Member
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Campfire Member
Joined: Sep 2012
Posts: 180 |
Haven't had to use their customer service, but I'm really happy with the unit. I bought their four mirror pack, which isn't expensive. It gives me an additional .22 mirror and three larger ones. They do help get a better look in the bigger bores.
Member: NRA Ohio Gun Collectors Association
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Joined: Nov 2019
Posts: 333
Campfire Member
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Campfire Member
Joined: Nov 2019
Posts: 333 |
I've had a similar experience. In fact, when my corded borescope failed, they sent me the rigid scope as a replacement. No issues at all.
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Joined: Mar 2005
Posts: 26,256
Campfire Ranger
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Campfire Ranger
Joined: Mar 2005
Posts: 26,256 |
That’s good to hear!
I bought the 4 mirror set along with the bore scope, still haven’t decided which mirror I like best......
Casey
Not being married to any particular political party sure makes it a lot easier to look at the world more objectively... Having said that, MAGA.
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Joined: Nov 2019
Posts: 333
Campfire Member
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Campfire Member
Joined: Nov 2019
Posts: 333 |
That’s good to hear!
I bought the 4 mirror set along with the bore scope, still haven’t decided which mirror I like best......
I've found that moving the existing mirror backward on the threads (but not all the way off), brought the lens right into focus. I put a piece of scotch tape around the base to keep it from rotating inside the barrel as I manipulate the scope for a 12 oclock peek, or any other orientation for that matter.
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Joined: Dec 2007
Posts: 5,503
Campfire Tracker
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Campfire Tracker
Joined: Dec 2007
Posts: 5,503 |
Had a mirror go bad in a old style high dollar borescope in the past. New mirror was FAR from free!
Best place to get a Teslong borescope?
Last edited by LouisB; 02/20/21. Reason: Ask question
Some spelling errors can be corrected by a vowel movement. ~ MOLON LABE ~
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Joined: Mar 2001
Posts: 12,156
Campfire Outfitter
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Campfire Outfitter
Joined: Mar 2001
Posts: 12,156 |
Best place to get a Teslong borescope?
I got mine off of Amazon, I don't know if you can find them cheaper though.
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Joined: Feb 2003
Posts: 3,209
Campfire Tracker
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Campfire Tracker
Joined: Feb 2003
Posts: 3,209 |
Just contacted them about mine having problems. Suddenly the computer doesn't acknowledge it being plugged in, was sometimes a little touchy about it but now doesn't work at all. The light at the lens end comes on, but no "honk" by the computer when plugging in or unplugging it. We'll see how it goes. This is the semi-flexable probe model.
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Joined: Feb 2007
Posts: 1,732
Campfire Regular
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OP
Campfire Regular
Joined: Feb 2007
Posts: 1,732 |
That’s good to hear!
I bought the 4 mirror set along with the bore scope, still haven’t decided which mirror I like best......
I've found that moving the existing mirror backward on the threads (but not all the way off), brought the lens right into focus. I put a piece of scotch tape around the base to keep it from rotating inside the barrel as I manipulate the scope for a 12 oclock peek, or any other orientation for that matter. Alpine crick, I have the 4 mirror set also, not expensive at all and well worth it in my opinion. Sniggly, I discovered the same thing, and also discovered there is a small lock ring at the end of the mirror on the borescope, it looks like it's actually part of the mirror assembly, but it's not. Hold the very bottom of the mirror and turn the top of it and they separate, then you can lock it on at the position you want without tape.
Garry Trump won !!! Trying to live like a free man in the Communist Republic of New Jersey. Love your country, distrust your government. Democrats and the people who vote for them, enemies of America and a free American people
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Joined: Nov 2019
Posts: 333
Campfire Member
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Campfire Member
Joined: Nov 2019
Posts: 333 |
That’s good to hear!
I bought the 4 mirror set along with the bore scope, still haven’t decided which mirror I like best......
I've found that moving the existing mirror backward on the threads (but not all the way off), brought the lens right into focus. I put a piece of scotch tape around the base to keep it from rotating inside the barrel as I manipulate the scope for a 12 oclock peek, or any other orientation for that matter. Alpine crick, I have the 4 mirror set also, not expensive at all and well worth it in my opinion. Sniggly, I discovered the same thing, and also discovered there is a small lock ring at the end of the mirror on the borescope, it looks like it's actually part of the mirror assembly, but it's not. Hold the very bottom of the mirror and turn the top of it and they separate, then you can lock it on at the position you want without tape. ,m Wow! Thanks! - I'm at that age ya know, where I have to have the equivalent of a Hubble Scope snapped to the frames of my no longer effective readers just to see quarter sized things. I'll check it out.
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Joined: Mar 2005
Posts: 26,256
Campfire Ranger
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Campfire Ranger
Joined: Mar 2005
Posts: 26,256 |
So that's what that lock ring is for! I almost lost it the first time I used the scope.............
I'm also still trying to figure out what the red lock ring is for on the 4 mirror set.
Casey
Not being married to any particular political party sure makes it a lot easier to look at the world more objectively... Having said that, MAGA.
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Joined: Feb 2007
Posts: 1,732
Campfire Regular
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OP
Campfire Regular
Joined: Feb 2007
Posts: 1,732 |
So that's what that lock ring is for! I almost lost it the first time I used the scope.............
I'm also still trying to figure out what the red lock ring is for on the 4 mirror set.
There was no lock ring with the 4 mirror set that I received. Perhaps the red lock ring is so you can see that there is a lock ring, because the silver one is easy to miss, especially with my old eyes?
Garry Trump won !!! Trying to live like a free man in the Communist Republic of New Jersey. Love your country, distrust your government. Democrats and the people who vote for them, enemies of America and a free American people
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Joined: Feb 2003
Posts: 3,209
Campfire Tracker
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Campfire Tracker
Joined: Feb 2003
Posts: 3,209 |
After a series of emails back and forth Teslong decided that mine was broken. They said their warranty was 18 months and that was up 2 weeks ago. Their "fix"? Buy a new one.
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Joined: Nov 2008
Posts: 8,662
Campfire Outfitter
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Campfire Outfitter
Joined: Nov 2008
Posts: 8,662 |
After a series of emails back and forth Teslong decided that mine was broken. They said their warranty was 18 months and that was up 2 weeks ago. Their "fix"? Buy a new one. And how is that any different than paying 3-400 bucks for an electronic powder dispenser with a 1 year warranty that goes tits up at 13 months. Or the motor on your vehicle goes tits up 2 weeks after the warranty period?
Swifty
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Joined: Jun 2007
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Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2007
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Had a mirror go bad in a old style high dollar borescope in the past. New mirror was FAR from free!
Best place to get a Teslong borescope? The UPS guy left one at my front door today. I'm liking this tool! I bought mine from teslong website, free ups shipping. $70. https://teslong.com/collections/rifle-borescopes/products/26inch-rigid-borescope
GOA
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