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Joined: Nov 2007
Posts: 47,204 Likes: 5
Campfire 'Bwana
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OP
Campfire 'Bwana
Joined: Nov 2007
Posts: 47,204 Likes: 5 |
I have a dillion press that's been in storage twenty yrs or more since we used it, has some surface rust. I seem to remember they were good about fixing these things, still the case, thinking about shipping it to them to get refurbished.
God bless Texas----------------------- Old 300 I will remain what i am until the day I die- A HUNTER......Sitting Bull Its not how you pick the booger.. but where you put it !! Roger V Hunter
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Joined: Dec 2004
Posts: 14,488
Campfire Outfitter
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Campfire Outfitter
Joined: Dec 2004
Posts: 14,488 |
I remember tales of outstanding customer service told years ago. One guy claimed to have found a Dillon press at the dump and sent it to them, and it came back completely refurbed. I don't know if they're as generous as that anymore, since I own no Dillon equipment of my own to break (except a 600 Swager...gimme time, I'll break it! ). They still seem to enjoy a very good reputation, though.
Don't be the darkness.
America will perish while those who should be standing guard are satisfying their lusts.
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Joined: Aug 2009
Posts: 2,701 Likes: 1
Campfire Regular
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Campfire Regular
Joined: Aug 2009
Posts: 2,701 Likes: 1 |
stxhunter, their customer service remains outstanding in my experience with them....
Those who would disrespect our flag have never been handed a folded one.
Men never do evil so completely and cheerfully as when they do it from religious conviction.
When in the Course of human events......
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Joined: Nov 2007
Posts: 47,204 Likes: 5
Campfire 'Bwana
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OP
Campfire 'Bwana
Joined: Nov 2007
Posts: 47,204 Likes: 5 |
stxhunter, their customer service remains outstanding in my experience with them.... Good to know.
God bless Texas----------------------- Old 300 I will remain what i am until the day I die- A HUNTER......Sitting Bull Its not how you pick the booger.. but where you put it !! Roger V Hunter
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Joined: Jan 2010
Posts: 9,629 Likes: 1
Campfire Outfitter
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Campfire Outfitter
Joined: Jan 2010
Posts: 9,629 Likes: 1 |
They Treated me Very very well. Good People
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Joined: Jun 2001
Posts: 10,797 Likes: 1
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2001
Posts: 10,797 Likes: 1 |
Great company and customer service, give them a call.
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Joined: Apr 2007
Posts: 4,127
Campfire Tracker
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Campfire Tracker
Joined: Apr 2007
Posts: 4,127 |
Give them a call. They have never failed to exceed my expectations.
Bear
Life is what happens to you as you are making other plans.
NRA Patron Member
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Joined: Mar 2004
Posts: 20,843
Campfire Ranger
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Campfire Ranger
Joined: Mar 2004
Posts: 20,843 |
Ditto on the good service experience. There have been delays when the parts they need to fix something are back ordered.
Please don't feed the trolls!
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Joined: Sep 2004
Posts: 5,681 Likes: 4
Campfire Tracker
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Campfire Tracker
Joined: Sep 2004
Posts: 5,681 Likes: 4 |
I remember them refurbing one that was shot by a stray round in a robbery back in the 90s
Figures don't lie, But Liars figure Assumption is the mother of mistakes
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Joined: Dec 2013
Posts: 44,504 Likes: 10
Campfire 'Bwana
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Campfire 'Bwana
Joined: Dec 2013
Posts: 44,504 Likes: 10 |
My experience has been outstanding. I bought a new 750 from them last year and have been filling in the "nice to haves" a little at a time since then.
Slaves get what they need. Free men get what they want. Rehabilitation is way overrated. Orwell wasn't wrong. GOA member disappointed NRA member 24HCF SEARCH
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Joined: Nov 2007
Posts: 47,204 Likes: 5
Campfire 'Bwana
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OP
Campfire 'Bwana
Joined: Nov 2007
Posts: 47,204 Likes: 5 |
I remember them refurbing one that was shot by a stray round in a robbery back in the 90s In SA my dad was friends with that gun store owner, that reloader took the bullet meant for him.
God bless Texas----------------------- Old 300 I will remain what i am until the day I die- A HUNTER......Sitting Bull Its not how you pick the booger.. but where you put it !! Roger V Hunter
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Joined: Sep 2009
Posts: 1,131
Campfire Regular
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Campfire Regular
Joined: Sep 2009
Posts: 1,131 |
All my experiences with Dillon have been unbelievable. great guys to work with. Tech support is outstanding!
Someday someone may kill you with your own gun, but they should have to beat you to death with it because it is empty.
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Joined: Mar 2007
Posts: 252
Campfire Member
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Campfire Member
Joined: Mar 2007
Posts: 252 |
I have needed parts a couple of times, both cases it was operator error. They couldn't have been any friendlier getting me what I needed. Top notch company.
WS
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Joined: Feb 2013
Posts: 21,860 Likes: 10
Campfire Ranger
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Campfire Ranger
Joined: Feb 2013
Posts: 21,860 Likes: 10 |
A friend has a 1050... it is NOT the super lifetime warranty because Dillon considers 1050 "Commercial" machines... One year warranty only... still a great machine.
I think he also said that after he bought the 1050... Dillon relegated his 650 to a one year warranty also (some interchangeable parts maybe?).
Regardless, Dillon makes great stuff... I have had several.
If you are not actively engaging EVERY enemy you encounter... you are allowing another to fight for you... and that is cowardice... plain and simple.
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Joined: Dec 2017
Posts: 4,576
Campfire Tracker
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Campfire Tracker
Joined: Dec 2017
Posts: 4,576 |
I broke a part on the priming mechanism on my RL450, bought in 1982 by the way. I called to get a new one. The guy knew exactly what I needed then took my address for shipping. I asked about how to pay. No charge. I explained to him it was my fault it broke. He again told me there was no charge. Dillon is a roll model of what every business should be like.
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Joined: Jun 2012
Posts: 1,627
Campfire Regular
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Campfire Regular
Joined: Jun 2012
Posts: 1,627 |
In '93, Dillon rebuilt a worn out Square Deal I had bought at a LGS. No charge. 20 years later they rebuilt and upgraded the same unit. No charge the second time, either. Their service has been outstanding.
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Joined: Feb 2013
Posts: 6,457
Campfire Tracker
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Campfire Tracker
Joined: Feb 2013
Posts: 6,457 |
I know dies are backordered a year, so they may be slow. The web page says they are swamped. I have a 550 and they always sent parts for free. 550 is really smooth tool and worth every penny.
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Joined: Jun 2006
Posts: 10,503
Campfire Outfitter
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Campfire Outfitter
Joined: Jun 2006
Posts: 10,503 |
My RL-550 is over 30 years old. Gets used as a turret press only and gets a lot of use. It's now like their BL-550 basic reloader. Part of the casting finally broke. Called Dillon and found that for (IIRC) $79.95 + shipping to them they will rebuild it and pay to ship it back to me. Sent it in a couple months ago. Got it back in less than 2 weeks completely refurbed with other parts replaced as well. I think mine finally went to hell after 30 years because of lack of maintenance. There's an online video on lubrication that I never knew about and never paid much attention to the press. Just used the heck out of it. With proper lubrication one of those things should last longer than the owner. I'm the original owner and after 30 something years of good service it was cheaper than buying another decent press. Done business with Dillon on other stuff over the years and they have always treated me great so I wasn't looking for freebies.
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Joined: Aug 2007
Posts: 19,495
Campfire Ranger
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Campfire Ranger
Joined: Aug 2007
Posts: 19,495 |
Dillon has excellent service.
Retired cat herder.
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Joined: Oct 2005
Posts: 16,000
Campfire Ranger
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Campfire Ranger
Joined: Oct 2005
Posts: 16,000 |
some years ago, a friend of mine, marine, was in iraq/ I was scrounging for stuff to send him, thought some of those models on the cover of blue press would cheer him upl went to dillons watched them do the photo layouts for the cover, and got the pictures of all the models. they were a big hit in iraq, his c.o. only said he wished he had gotten them time went by and friend came into townk he wanted to thank dillon so i took him to the storel Mike gave him a personal tour including his machine gun collection and set up an account for him where he could purchase anything they carried at dealer cost. Mike was an outstanding human beingl
THE BIRTH PLACE OF GERONIMO
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