Home Forums Hunting & Shooting Hunting Optics Leupold won't honor warrantee

Shut up quit hiding behind your game name

Shut up. You know me [bleep]

I'm not fond of most Leupold products, but I've had new in box optics that need correction repair before they could even be mounted. Once it took several attempts by them but in the end they had reliable and service I'd rate as quite good. So while I'm not high on all their product line I feel they are a leader in CS and that is a big deal.

You made it to the ignore feature fairly quickly...'bye.

This. OP goes on ignore for me too.

Here is hoping Leupold tells you to shove it up your azzz..

They won’t, but you deserve no more.

???
Quite good would have been them fixing it the first time.

I’m also currently waiting on Burris to replace a scope under warranty.

It’s hard for them or Leupold to send a replacement when they don’t have one in hand to send.

Patience grasshopper~

They've done it to me.
Sent in a scope, tell them what is wrong as far as I can tell. They send it back with a letter saying: Your Leupold scope appears to be within spec.
My scope is still jacked up, won't hold zero.2.5-8 B-n-C.

A friend said to sell it at the Campfire in the classifieds. I told him, that wouldn't be right. I don't work like that.
I still have it; I've thought about just putting it in the trash.

Take care.

You could legitimately sell it with an explicit caveat, maybe the informed buyer wants to try his luck with the repair department.

They don't honor a warrantee. They only honor a warranty.

How much do you want for it broke and all??? (All meaning Leupold won't fix it.)

Praise Jesus. I got a reply back from Leupold just now. I think someone on staff is reading this post.

"Good morning sir,

First and foremost we sincerely apologize for the delay of this order. We are experiencing unprecedented delays to our rangefinder supply chain due to COVID-19 and the unrest in Myanmar. The availability of these products is very limited. We are actively working on solutions to get our valued customer taken care of as quickly as possible. We are still receiving product at a reduced rate and filling orders in the order received, but at this time we do not know exactly when availability will return to normal.

If you have any additional questions or concerns, please do not hesitate to reach out to our Technical Service team at 503-526-1418. We greatly appreciate the continued support!

Regards,
David"

Patience and God is all I need.




---- Original Message ----
Leupold& Stevens Inc." src="https://www.leupold.com/media/email/logo/stores/1/leu-logo_email.png" width=180
>
Name : Bill

How can we help you? Return Product to Leupold
What's on your mind?

I returned my range finder and was told it would be replaced under warrantee with the RX1600 TBR/W when it was in stock. It looks to be in stock and I do not have a replacement. Can I get an ETA on my replacement please?

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The epitome of conceit.

I'm sure they easily connected your HaYen handle to one of 500 emails they likely got on the same day.

How much????

I’d say the OP is ~26 yrs old.

Didn’t get instant gratification, so took to the internet to blast the company.

See that at the Walmarts on the cereal aisle……

Sounds like they could sue yer azz...

I had Leupold send me back a broken $2800 scope three times without repair, always "within spec". Finally got through to one of their leadership who told me it was my rifle, it was me, and it was my mount, etc. Finally I explained that my S&B PMIIs did just fine on the "broken rifles" and "broken mounts", and that the Leupold looked really bad in front of my precision rifle class students, but the S&Bs and Vortex scopes looked really good to them. He agreed to replace the scope *if* it was broken. Finally, he got it and didn't get around to it for three months because "the range is closed due to snow". He called and agreed it was the scope. They ended up replacing the erector system, the adjustments, etc. But they didn't replace the scope as he promised. Finally, I did get the scope back along with new ring marks on the tube that I didn't send it there with. They didn't keep their word, but at least it finally works. I'd sell it if I wouldn't lose my ass on it.

Why would anyone of sound mind pay $2800 for a Leupold scope when they're better options out there at that price point.....

What's the name of the Precision Rifle Class you teach ?