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Joined: Jun 2007
Posts: 2,063
Campfire Regular
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OP
Campfire Regular
Joined: Jun 2007
Posts: 2,063 |
Shut up quit hiding behind your game name
Remember, not everyone has a happy ending, so be happy when you can
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Joined: Jun 2007
Posts: 2,063
Campfire Regular
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OP
Campfire Regular
Joined: Jun 2007
Posts: 2,063 |
Shut up. You know me [bleep]
Remember, not everyone has a happy ending, so be happy when you can
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Joined: Jan 2021
Posts: 1,962
Campfire Regular
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Campfire Regular
Joined: Jan 2021
Posts: 1,962 |
I'm not fond of most Leupold products, but I've had new in box optics that need correction repair before they could even be mounted. Once it took several attempts by them but in the end they had reliable and service I'd rate as quite good. So while I'm not high on all their product line I feel they are a leader in CS and that is a big deal.
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Joined: Jun 2007
Posts: 29,786
Campfire Ranger
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Campfire Ranger
Joined: Jun 2007
Posts: 29,786 |
You made it to the ignore feature fairly quickly...'bye.
These are my opinions, feel free to disagree.
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Joined: Dec 2011
Posts: 1,340
Campfire Regular
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Campfire Regular
Joined: Dec 2011
Posts: 1,340 |
The subject line for this post is completely irresponsible and misleading. This. OP goes on ignore for me too.
Don't roll those bloodshot eyes at me.
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Joined: Jan 2007
Posts: 20,813
Campfire Ranger
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Campfire Ranger
Joined: Jan 2007
Posts: 20,813 |
Here is hoping Leupold tells you to shove it up your azzz..
They won’t, but you deserve no more.
Last edited by battue; 01/10/22.
laissez les bons temps rouler
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Joined: Jan 2010
Posts: 956
Campfire Regular
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Campfire Regular
Joined: Jan 2010
Posts: 956 |
Once it took several attempts by them but in the end they had reliable and service I'd rate as quite good.. ??? Quite good would have been them fixing it the first time.
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Joined: Aug 2008
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Campfire Regular
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Campfire Regular
Joined: Aug 2008
Posts: 1,184 |
I’m also currently waiting on Burris to replace a scope under warranty.
It’s hard for them or Leupold to send a replacement when they don’t have one in hand to send.
Patience grasshopper~
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Joined: Mar 2003
Posts: 17,182
Campfire Ranger
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Campfire Ranger
Joined: Mar 2003
Posts: 17,182 |
I’ve never heard of Leupold not honoring a warranty claim. They've done it to me. Sent in a scope, tell them what is wrong as far as I can tell. They send it back with a letter saying: Your Leupold scope appears to be within spec. My scope is still jacked up, won't hold zero.2.5-8 B-n-C. A friend said to sell it at the Campfire in the classifieds. I told him, that wouldn't be right. I don't work like that. I still have it; I've thought about just putting it in the trash. Take care.
Randy NRA Patriot Life Benefactor
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Joined: Jun 2004
Posts: 44,891 Likes: 12
Campfire 'Bwana
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Campfire 'Bwana
Joined: Jun 2004
Posts: 44,891 Likes: 12 |
You could legitimately sell it with an explicit caveat, maybe the informed buyer wants to try his luck with the repair department.
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Joined: Feb 2011
Posts: 5,856
Campfire Tracker
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Campfire Tracker
Joined: Feb 2011
Posts: 5,856 |
They don't honor a warrantee. They only honor a warranty.
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Joined: Jan 2007
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Campfire Ranger
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Campfire Ranger
Joined: Jan 2007
Posts: 20,813 |
I’ve never heard of Leupold not honoring a warranty claim. They've done it to me. Sent in a scope, tell them what is wrong as far as I can tell. They send it back with a letter saying: Your Leupold scope appears to be within spec. My scope is still jacked up, won't hold zero.2.5-8 B-n-C. A friend said to sell it at the Campfire in the classifieds. I told him, that wouldn't be right. I don't work like that. I still have it; I've thought about just putting it in the trash. Take care. How much do you want for it broke and all??? (All meaning Leupold won't fix it.)
Last edited by battue; 01/10/22.
laissez les bons temps rouler
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Joined: Jun 2007
Posts: 2,063
Campfire Regular
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OP
Campfire Regular
Joined: Jun 2007
Posts: 2,063 |
Praise Jesus. I got a reply back from Leupold just now. I think someone on staff is reading this post.
"Good morning sir,
First and foremost we sincerely apologize for the delay of this order. We are experiencing unprecedented delays to our rangefinder supply chain due to COVID-19 and the unrest in Myanmar. The availability of these products is very limited. We are actively working on solutions to get our valued customer taken care of as quickly as possible. We are still receiving product at a reduced rate and filling orders in the order received, but at this time we do not know exactly when availability will return to normal.
If you have any additional questions or concerns, please do not hesitate to reach out to our Technical Service team at 503-526-1418. We greatly appreciate the continued support!
Regards, David"
Patience and God is all I need.
---- Original Message ---- Leupold& Stevens Inc." src="https://www.leupold.com/media/email/logo/stores/1/leu-logo_email.png" width=180 > Name : Bill
How can we help you? Return Product to Leupold What's on your mind?
I returned my range finder and was told it would be replaced under warrantee with the RX1600 TBR/W when it was in stock. It looks to be in stock and I do not have a replacement. Can I get an ETA on my replacement please?
twitter-icon icon-dividerfacebook-icon icon-dividerinstagram-icon icon-divideryoutube-icon 14400 NW GREENBRIER PARKWAY BEAVERTON, OR 97006-5790 | 1-800-LEUPOLD | ©2019 LEUPOLD & STEVENS, INC.
___________________________________________________ Notice to recipient: This e-mail and any attachments are for the sole use of the intended recipient(s) and may be a communication subject to export control restrictions or that otherwise contains proprietary and confidential information. Any unauthorized review, use, disclosure, or distribution is strictly prohibited. If you are not the intended recipient(s), please contact the sender by reply e-mail and destroy all copies of the original message. Thank you.
Last edited by RickBin; 01/11/22. Reason: Edited for personal info per OP
Remember, not everyone has a happy ending, so be happy when you can
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Joined: Jul 2011
Posts: 11,065
Campfire Outfitter
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Campfire Outfitter
Joined: Jul 2011
Posts: 11,065 |
...got a reply back from Leupold just now. I think someone on staff is reading this post... The epitome of conceit.
"There's more to optics than meets the eye."--anon
"...most of us would be better off losing half a pound around the waist than half a pound on our rifle."--dhg
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Joined: Jul 2007
Posts: 24,664 Likes: 6
Campfire Ranger
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Campfire Ranger
Joined: Jul 2007
Posts: 24,664 Likes: 6 |
Praise Jesus. I got a reply back from Leupold just now. I think someone on staff is reading this post.
I'm sure they easily connected your HaYen handle to one of 500 emails they likely got on the same day.
WWP53D
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Joined: Jan 2007
Posts: 20,813
Campfire Ranger
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Campfire Ranger
Joined: Jan 2007
Posts: 20,813 |
I’ve never heard of Leupold not honoring a warranty claim. They've done it to me. Sent in a scope, tell them what is wrong as far as I can tell. They send it back with a letter saying: Your Leupold scope appears to be within spec. My scope is still jacked up, won't hold zero.2.5-8 B-n-C. A friend said to sell it at the Campfire in the classifieds. I told him, that wouldn't be right. I don't work like that. I still have it; I've thought about just putting it in the trash. Take care. How much do you want for it broke and all??? (All meaning Leupold won't fix it.) How much????
laissez les bons temps rouler
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Joined: Nov 2010
Posts: 19,048 Likes: 3
Campfire Ranger
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Campfire Ranger
Joined: Nov 2010
Posts: 19,048 Likes: 3 |
I’d say the OP is ~26 yrs old.
Didn’t get instant gratification, so took to the internet to blast the company.
See that at the Walmarts on the cereal aisle……
Dave
�The man who complains about the way the ball bounces is likely to be the one who dropped it.� Lou Holtz
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Joined: May 2021
Posts: 3,511
Campfire Tracker
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Campfire Tracker
Joined: May 2021
Posts: 3,511 |
Praise Jesus. I got a reply back from Leupold just now. I think someone on staff is reading this post.
"Good morning sir,
First and foremost we sincerely apologize for the delay of this order. We are experiencing unprecedented delays to our rangefinder supply chain due to COVID-19 and the unrest in Myanmar. The availability of these products is very limited. We are actively working on solutions to get our valued customer taken care of as quickly as possible. We are still receiving product at a reduced rate and filling orders in the order received, but at this time we do not know exactly when availability will return to normal.
If you have any additional questions or concerns, please do not hesitate to reach out to our Technical Service team at 503-526-1418. We greatly appreciate the continued support!
Regards, David"
Patience and God is all I need.
---- Original Message ---- Leupold& Stevens Inc." src="https://www.leupold.com/media/email/logo/stores/1/leu-logo_email.png" width=180 > How can we help you? Return Product to Leupold What's on your mind?
I returned my range finder and was told it would be replaced under warrantee with the RX1600 TBR/W when it was in stock. It looks to be in stock and I do not have a replacement. Can I get an ETA on my replacement please?
twitter-icon icon-dividerfacebook-icon icon-dividerinstagram-icon icon-divideryoutube-icon 14400 NW GREENBRIER PARKWAY BEAVERTON, OR 97006-5790 | 1-800-LEUPOLD | ©2019 LEUPOLD & STEVENS, INC.
___________________________________________________ Notice to recipient: This e-mail and any attachments are for the sole use of the intended recipient(s) and may be a communication subject to export control restrictions or that otherwise contains proprietary and confidential information. Any unauthorized review, use, disclosure, or distribution is strictly prohibited. If you are not the intended recipient(s), please contact the sender by reply e-mail and destroy all copies of the original message. Thank you. Sounds like they could sue yer azz...
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Joined: Sep 2011
Posts: 1,763
Campfire Regular
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Campfire Regular
Joined: Sep 2011
Posts: 1,763 |
I had Leupold send me back a broken $2800 scope three times without repair, always "within spec". Finally got through to one of their leadership who told me it was my rifle, it was me, and it was my mount, etc. Finally I explained that my S&B PMIIs did just fine on the "broken rifles" and "broken mounts", and that the Leupold looked really bad in front of my precision rifle class students, but the S&Bs and Vortex scopes looked really good to them. He agreed to replace the scope *if* it was broken. Finally, he got it and didn't get around to it for three months because "the range is closed due to snow". He called and agreed it was the scope. They ended up replacing the erector system, the adjustments, etc. But they didn't replace the scope as he promised. Finally, I did get the scope back along with new ring marks on the tube that I didn't send it there with. They didn't keep their word, but at least it finally works. I'd sell it if I wouldn't lose my ass on it.
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Joined: May 2021
Posts: 3,511
Campfire Tracker
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Campfire Tracker
Joined: May 2021
Posts: 3,511 |
Finally I explained that my S&B PMIIs did just fine on the "broken rifles" and "broken mounts", and that the Leupold looked really bad in front of my precision rifle class students, but the S&Bs and Vortex scopes looked really good to them.
Why would anyone of sound mind pay $2800 for a Leupold scope when they're better options out there at that price point..... What's the name of the Precision Rifle Class you teach ?
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