Roy, if I had 7 boxes of any kind damaged, I'd be livid. If we put a fork lift, which we don't use on or near packages, through a box, we would pay the claim. With that kind of damage you would never see it. You would be tracking the box, wondering why we didn't deliver it.
Stop grouping all shippers as the "Gorilla's". I can't respond to the others. Our customers are our only asset. We want them to be happy and successful. Our customer service will come out and show the collective "you", business, how to pack any item safely. Or take it to a customer counter, and have them check it. If the collective "you" does it wrong, don't keep doing it wrong.
