I am pretty disgusted with Toyota. I have tried to order a truck twice and the first time they turned it down and the second time they made major changes to my order- like adding heated seats, changing the color and adding a technology package. The general manager of the dealership promises me that Toyota policy is they will make it exactly like you want on the third request if they were not able to accommodate you before.
Sounds pretty stupid to me. What ever happened to trying to make the customer happy?
I would call the Toyota zone office. I think they will square up the dealer. Changing a customer order 2 times does not sound like a corporate policy. Hopefully the zone office helps you out.
