Ben came through, and I'm grateful to Ebby and 805 for that suggestion. Here is Ben's response, which came quickly:
Sorry for the confusion there, I have been up in Alaska for the past 10 days hunting Caribou. That was a manufacture and a design flaw in the original Tiburon Zip-T and has been addressed in the next Gen of the Zip-T. I would be more than happy to take that one back and get you on a backorder for the newly designed Ultra Tiburon. It is now a 4-way stretch fabric and coated with a Antimicrobial coating. Let me know if this is something that you would like to do.
Kuiu would do well to standardize its customer service training. It would have been very easy to go medieval online or just shut up, cut them off, badmouth them to my friends, and unleash on Jason the next time I see him.
