Rond,
The mail room is the problem. I wrote in huge letters DO NOT SHIP UNLESS YOU CALL GOING OUT OF TOWN. They shipped any way and started a whole mess for three weeks till it got back to S&W and then it was hung up in the mail room for another 3 weeks and that's with me calling and them saying it's going out in a day. The repair itself was excellent and the gun eats anything w/o issues.
LC
