Originally Posted by Oldman3
They dont have mechanics anymore..... just parts changers. If changing this part dont work, we'll change that part and you're gonna pay for both of them plus our time.

Course, I dont guess it's the mechanics fault. They didn't build the cars.




The problem is much deeper than that.

The mechanic may know exactly what the problem is, and what it takes to fix it.

The problem is, if they want to be paid for warranty work, they have to submit all of the diagnostics to the parent companies and get their direction from them.


My 2014 Ram had serious emissions issues. The EGR valve fried several times. Emissions computer issues. Kept recurring. Truck spent the last 3 months I owned it in the shop more than out...

I told their service manager that he and I both knew that it needed a new turbo, and then replace the computer chip and EGR valve. Hr agreed, but said Dodge wouldn't authorize an expensive repair like that. They had to keep doing what they were doing until it was fixed... eek


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