Home Forums Reloading Varmint Rifles Winchester made 223 Brass

Good morning, Christine. This is a follow up to our emails from last month. I wanted to know what the QC manager found when he checked into the problem. I assume he did?

Hello Stephen

I no information from the Quality Control Team. We sent this to our Canada Division so I have no other correspondence from them.

Thanks
Christine

Just a quick question. Why was it forwarded to the Canada division? I thought the brass is made in the US.

Hello Steve.

It is made in the US but you live in Canada . So I don’t handle Canadian complaints. You should have gotten a call or correspondence from a Beth Mercer.

Thanks
Christine

I see. In an earlier email, you said that you were going to forward the observations to the GC manager. Since the brass is produced in the US, it seems that my observations should have been addressed by QC in the plant where they are made.

I am not looking to start a shouting match or get my money refunded. I genuinely hoped that QC would be interested in what myself and others have found in product bags from various retail outlets. We had talked about me receiving a response from the QC manager. Specifically, his findings, and what would be done to correct the problem. It is a worrisome production problem that is not good for the company's reputation.

I hope you understand that I am trying to help.