It really is a simple concept that you fail to grasp. You are a seller, and as part of being a seller of an item on an internet forum you are responsible for the item that you ship until it arrives in acceptable condition in the buyers possession. If he is happy with the condition the sale is final and you can move on.
Up until that point it is up to you to protect yourself from damage that occurs before the item is in his possession. This is accomplished by insuring the item for the proper amount. If the item arrives damaged and the buyer is not happy with the condition then it is up to you to refund his money and up to you to recoup your loss from the insurance that you should have purchased on the item. If you didn't purchase insurance then it is your stupidity that caused you financial loss, not that of the buyer.
You can put that crayon back in your pocket protector champ, you are in fact quite retarded, and the fact that you don't see it is too funny on multiple levels. There was a solution, refund the money and have the buyer ship you your item back that you failed to pack properly resulting in damage.
