I’ve worked in customer service a long time and been yelled and cussed at for stuff I had nothing to do with. Generally I find someone doing that has had a bad day and needs someone to speak calmly to them to help them off a ledge and I am happy to do that.

If someone messes with my family, however, I completely lose it. I don’t mind being attacked but you talk badly to my wife or kids and a switch flips inside me that I can’t control.

Doesn’t happen much tho, thank God, as I like to be nice and friendly don’t much care for dickheads so I try not to be one either.