In 2018 I bought a used rifle with a gloss Leupold Vari-Xii on it. The scope wouldn't quite focus all the way, had some blur. Sent it in and three weeks later I got a brand new gloss VX2 in the mail. Last October a co-worker had a gloss Vari-Xii that looked like you were looking through a straw. About five weeks later he got it back completely rebuilt with a list of all the parts replaced. I find them to be a great company!
No not quite. Some also need their assss kissed to make it a great customer experience.
