I called them out of curiosity to see if I could learn anything. Customer service said that it is in the book for a new barrel, but they could not give me an estimate of how long that would take.
Well I recently bought a 10/22 and they messed up the drill/tap on the action. Rail pointed one way, barrel pointed another. They put on a new action, sent to FFL (new serial number) and reimbursed me the transfer fee. Two weeks to get the gun back, three weeks between sending in the gun and getting the check. They said don't send in the magazine so I didn't. It came back with a new magazine.
