I emailed Ruger last week about a set of Factory Hogue grips on my Redhawk. These were the original grips. Taking them off or putting them on I must have stretched too far and they cracked slightly. Still worked but no longer fit tightly.
They sent me new grips free. All within 1 week.
Had a couple other issues through the years. Each was taken care of promptly and free. I’ve had good experiences with their customer service.
