Here's my take. If your business is having short term problems, put an explanatory message on your website and/or phone answering system. Don't just leave customers and prospective customers in the dark.
And for cripe sake don't leave me waitng on the phone forever with periodic messages thanking me for my patience and saying how much my business is appreciated. Over and over.
I'm usually pretty tolerant, but this stuff just pisses me off.
Paul
Stupidity has its way, while its cousin, evil, runs rampant.
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