Ive sent one scope back, a VX3i that has a chipped objective lens that was done by the previous owner. They repaired for free and sent back about 4 weeks later. I had a 12 year old pair of binos(Windrivers Green RingI think) that the eyecup finally gave out. I asked them to send me a new eye cup but they told me to send them in, 3 weeks later they said they could not be repaired and sent me a replacement pair....BX3 Mojave HD which were top of the line at the time. Buddy of mone lost his adjustment cap at the range, they sent 2 for free.
Leupolds CS has kept me buying their product. My kids guns all get Leupolds knowing that they will be the last scope they ever have to buy. I've never had one fail on a hunt. When you compare everything side by side, Leupold is hard to beat. I can own any optic I want and my first choice is still the VX6 2-12, probably my favorite hunting scope ever.
