I had a Winchester safe lock freeze up the first month I owned it. Safe was in the lowest level of our house 13 steps down. Winchester sent a crew to my house to retrieve the safe, paid me what I paid for it, and gave me another $150 for the initial trouble to get the safe from Costco to the level in my house. I replaced it with another Winchester.
This is the way these things oughta be handled.
Anyone from Cannon listening?
