I had a Winchester safe lock freeze up the first month I owned it. Safe was in the lowest level of our house 13 steps down. Winchester sent a crew to my house to retrieve the safe, paid me what I paid for it, and gave me another $150 for the initial trouble to get the safe from Costco to the level in my house. I replaced it with another Winchester.
This is the way these things oughta be handled.
Anyone from Cannon listening?
I bought a newer Winchester old school dial safe....it showed two sides with three rows deep on each side on the website. The one sent had one side like that and then the other side with holders along the outer walls, which we all know doesnt hold as many guns. They literally just needed to send me the correct shelf for the one side in question. Winchester told me tough crap. Pretty sure I was getting the same person on the other end of the email every time, I requested for his manager to contact me, nothing....
Yes, I could make and carpet the shelf I need, but they should just send me what was supposed to come with what I ordered.
