That mirrors my experience.

Called Remington after the first bolt handle fell off and they said send it to a local service center, which happened to be in Western Oregon. I called the service center, they said to send it to them 2nd day air for about $50 at the time where they would evaluate it and then send me a quote for repairs. I told them the bolt handle came off. "Oh, okay, that's a $100 repair".

So I took it to a local smith who had it back to me in a bit over a week for something like $35 total.


When the second one fell off I didn't even call Remington, just took it straight to that same smith.

Gunnery, gunnery, gunnery.
Hit the target, all else is twaddle!