No. No, no, no, no, no.
Good customer service is having the right bolt in the gun to begin with.
I agree with you 100%. Like I said it should of never happened in the first place. My customer service comment was more directed towards them swapping out the bolt no questions asked and then not wanting the wrong one back. Respone was prompt and every email I sent was returned within a day or less. I went into the ordeal with low expectations but the end result was satisfactory. I will say that I have had much poorer customer service from many other "premium " and generally well recieved companies. To recieve the service I did from a company that caters to the entry level side of a large market was a pleasant surprise.
With all that said. Aside from there barrels(stainless only) on entry level builds. I no longer willingly will use their parts.
