Suffice it to say I've painted a fair number of houses in my lifetime. I can tell you from my own experience that I would never have entered into a job like that, speaking from the painter's side, without everything in writing, and getting the homeowner's final approval on the color(s). A lot of stores, Sherwin Williams included, will sell you a small sample of the colors you are interested in to test. It's a little more time and money, but a drop in the bucket compared to whole house costs, and the frustration you are now going through as an unhappy homeowner. It can be extremely frustrating as a painter, (and many other trades as well), to try to work with customers that can't make up their minds, or change ideas mid-job, that's why I found it was best for all involved to have every aspect of the job in writing prior to starting. Part of the agreement, in writing, is that if the homeowner does change their mind at some point after the job had started, we would be glad to try to work with them as long as they understood there would be extra costs involved. That seemed to work pretty well, and even tho' there is no way to keep everyone 100% happy, we had a successful business for many years. Unfortunately for you, it sounds like good groundwork was never laid, and now the inevitable remorse. I surely hope this works out for you and you get a color you can be happy with, without emptying your wallet. Good luck to you, keep us posted.
Maggie, I agree with everything you said and I was assured that the paint would "dry darker" and match the color of the stucco and I stopped them within minutes of them starting the trim and and told them it wasn't good and to stop and once I left the house the guy that owns the painting company told them to keep going as it would "dry darker". It didn't and it looks horrible.
His communication was horrible and he wasn't around when the colors were going on. I am going to hold his feet to the fire on this deal and make sure he makes this right. He took liberties that he should not have taken and admitted as much on Tuesday evening. If he admits it again tomorrow when I meet with him to get the receipt it will be on tape and he will get a nasty letter from my buddy. I can't sleep because I am pissed so I might as well cause him a few nights of no sleep as well if he decides not to make this right
Does anybody know if you can paint stucco?
