I have both Swaro and Leica products and have had to deal with both companies in the past for service issues. Swarovski far exceeded Leica from a CS standpoint. Leica took too long to reply, was seemingly sterile to deal with, and seemed to have more nick nack fees. That was probably 5 years ago on Leica and recently as last year on Swaro. Has Leica really upped their game since or is it just talk?
I’m going to buy RF binos and Swarovski is the leader in the clubhouse simply due to their outstanding follow up with me. For what I need, the binos are similar so it comes down to the better company to deal with when their is an issue.
My 10x50 and current range finders are both Leica and they are great so this not Leica hate. Swar has just been great to deal with on other bino and scope issues.
