Leica customer service is still lacking....when I called them about a simple part for a range finder it was obvious from the start they have a "Could care less....don't have time to screw with you attitude".
First told me to check with Bass Pro or Sportsmans Warehouse....a couple of phone calls later after explaining Bass Pro nor Sportsmand doesn't sell Leica parts 2 days later they took my order....after another phone call and a couple more days I finally received an email acknowledging my order.
$37.00 plus shipping for a simple $2 neck strap
....Wouldn't surprise me none if they started charging you by the minute to talk to you.
Has to come from Germany hope they don't charge me an import fee....I really have my doubts of ever getting the part.
