According to the BOLI, the lesbian couple suffered great angst. One of the women “felt depressed and questioned whether there was something inherently wrong with the sexual orientation she was born with.” They said she had “difficulty controlling her emotions and cried a lot.”
The other woman “experienced extreme anger, outrage, embarrassment, exhaustion, frustration, intense sorrow and shame” simply because the Kleins refused to provide them with a wedding cake.
