I just got off the phone with Nikon Technical Service. I spoke to a gentleman named Ed. He was very polite, and listened to my concerns. In return I was very polite to him in explaining what happened. I also mentioned this website, so he could see that my case was not an isolated incident.
He told me he was glad I called, that they needed to know about this type of thing, and he would forward this to the proper people. He also took my name and number.
Anyway, based on this experience, I have a much better feeling about Nikon's customer service.
