They're just computer monkeys that are running your schit.
Garbage in and garbage out.
Also if an alias comes up that matches your name, they may deny it just as SOP.
It's by no means an effective system. I would describe it as flat stupid. The problem is that when you're dealing with a dumb ass gun shop employee (God help you if it's Bass Pro or similar) they think your schit is being checked by a CIA operative. So they get all kghunty and flat refuse the sale. Instead of just trying again after a day or two.
