I have some of there stuff, bought on sale of course. I like it, but does not seem to be super durable.
Have never had an issue with returning items to them and exchanging.
After working with the public for over 30 years, I have a pretty good guess as to where the issue lies.
Every website has sizing guide charts, and some are different. Ever order from a NZ clothing company?
KUIU's sizing guide is spot on, and it is smaller compared to other companies sizing guide. Duluth Trading post is the other direction. A simple tape measure and knowing your measurements saves a lot of headaches.
My thinking is if I have to pay some return shipping every once awhile, no big deal. Saves time, fuel, and money in the long run IMO.
