I have been a fan of Leica product's for many years, but I have never had to use their Customer Service before either.
I sent them my Leica Televid 77 spotting scope 5 months ago!!! and they still cant tell me when it will be fixed, they wont give me a loaner or trade me into a new model and I had to send them $35.00 months ago for return shipping charges.
Very frustrating.......
Has anyone had a similar experience with Leica and how did you get it resolved????????

Last edited by boatanchor; 03/30/11.