I started this thread so I thought that I should give an up-date.

I was disappointed with Leica's customer service that it took 5 month's to repair my spotting scope and that it cost me about $80 in shipping cost's both way's.

After a couple week's having it back my opinion has changed, while not happy being without it for this length of time. I must admit that Leica made it better than it ever was.

I never complained about the detent ball missing in the eyecup, but they fixed it.

They must have replaced a lens or two also because I checked it out with some of my friend's spotter's that I have used in the past................long story short Leica held me up 5 month's to repair my spotting scope....but they did a repair job that made it better than new !!!!!!!!!!!
You could not buy this scope from me now. A bit slow but AWESOME work LEICA still has my confidence.