Manner's customer service was pretty good. The inletting was goofed. Mag box inlet for a standard SA 700 was to far back by almost a 1/2" and the front pillar was to short to be bedded in (and act as a pillar). I mailed it back with my barreled action and they fixed the inlet, replaced the pillar, glass/pillar bedded it, and mailed it back. Only cost me a month of time and shipping back to them.
My experience with Tom's customer service has been fantastic but the flip side to that is I've had to use it way too much. I've ordered several stocks and more times than not they've had to go back due to wrong specs (LOP, etc.). I personally know others with similar experiences. Its QC problems that seems could easily be rectified.
Hate to hear about the flatiron bottom. Never handled one in ADL to know.
