I've ordered a lot of stuff from them and haven't had one bad experience. Always got the follow-up email with status and tracking numbers also. I bought my Leica ER 2.5-10x42 scope from their Sample List and it was listed as a "B" class item and there wasn't a single mark on the scope that would indicate the scope was ever mounted on a rifle that I could see and I looked very closely. Got a fantastic deal as well.