They were between a rock & a hard spot no doubt.... seems a smarter strategy would have been to say no to Doug's request. Create a sock puppet start a thread ask question then listen. Or they could have simply done a search of past threads. They made a decision to tell us how great they are and how stupid we are.... With these decision making skills it helps you understand how they are in the spot they are in.
Has there ever been an instance when a manufacture came in here and it ended well for them?