If you really want this issue in the public domain,and want to put some teeth into it,file a report with
Code
http://www.ripoffreport.com/

it will stay there even after it is resolved and is good incentive for the other party to make things right.
Advise him AFTER you've filed a report that you've done so and that you will amend the report after resolution of the issue to reflect his willingness to maintain good customer service.
Read their main page and follow their rules,it's FREE!


good luck.

A shootin iron is a tool used for shootin
much like
a branding iron is a tool used for branding