From above
They closed the custom shop but repair shop is still open in my experience

I talked to them yesterday. I sent in an old 8X AO for repair. They could not repair
it but I have a new replacement scope coming as a replacement. They did same for
a 4x years back. Both scopes that I bought used.

I am happy with Leupold personally.

"The significant problems we face cannot be solved at the same level of thinking we were at when we created them."
Albert Einstein

At Khe Sanh a sign read "For those who fight for it, life has a flavor the protected never knew".