Originally Posted by JohnBurns
Originally Posted by SLM
Originally Posted by JohnBurns
I have yet to see anyone claim Leupold has never had to fix an optic. I know I have sent a few back. 2 MK 6s, a VX-6, and 3 VX-111s.

Why didn’t you buy them from a reputable retailer and get a refund?

Because I buy directly from Leupold.

I didn't want a refund so I chose to have the optics fixed.

You really are having a STRUGGLE Fit.


I’m not struggling at all.

Retailer sales me an optic that arrives in good shape, they have fulfilled their obligation.

If optic has problems after use, I contact the company that provided the warranty.

If I have an issue getting a satisfactory response, I contact the retailer to see if they can help or have a contact that can rectify the issue.

Pretty simple really.