In plain English, "Just got word" means that I'd just gotten word of an alleged event.

Not that I'd seen it happen.

Not that I knew it to be so.

Not that I'd confirmed it.

"Do you know of any other such failure?" was a question.

"I'd appreciate details" meant that I needed more information.

Ought to be clear enough.

"Good enough" isn't.

Always take your responsibilities seriously but never yourself.