Casey,
Glad that you brought this up, as I bought the SLCneu in 2010 with the latest internals at that time. Then, Swaro was providing free upgrades. I suggested that my buddy get his upgraded, for free, but he never did it. I also had a lot of time behind the Swaro LRF, which is basically 1/2 of the binos.
Perhaps it's just my perception, but Swaro NA customer service seemed awesome in 2010 - 2014. And as recently as 2018, I had good experiences with them. I asked for a price on 8x25 eyecups, and they sent them for free.
Jason
