I've sent two different sets to Swarovski over the years. First was a pair of 10x40 SLC's that needed a little refreshing (2nd owner), was free of charge. 2nd pair was a pair of 8x30 SLC's that looked liked they'd been to hell and back that I picked up off of ebay for 250.00, figuring it would cost me a few hundred for repairs. Basically sent back a new set, free of charge (that was about 5-6 years ago).
